Arrogant
After giving M/Choice all the info and their call center agent admitting to the mistake on their side they still decided to victimize me further after embarrassing me in front of my clients and friends suggesting I am a bad payer of accounts. Asking for the recording of the2 telephone conversation they refuse to mail me the 2 voice clips trying to force further losses on me by traveling 220km to Randburg to listen to the recordings without giving them to me. We know by the time the court case is on the roll the recordings will be “missing”
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Apr 2018, 07:28Dear Roeks Griessel
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Apr 2018, 07:28
Official
Dear Roeks Griessel
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Apr 2018, 12:09Good day Roeks
Thank you for sending us your query.
Please understand that we are committed to make the call recordings available to you. However, you are required to visit the nearest DStv service centre or agency.
Please remember that these recordings are legally owned by MultiChoice-DStv. For this reason they cannot be sent to your personal email address for you to access them.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply08 Apr 2018, 12:09
Official
Good day Roeks
Thank you for sending us your query.
Please understand that we are committed to make the call recordings available to you. However, you are required to visit the nearest DStv service centre or agency.
Please remember that these recordings are legally owned by MultiChoice-DStv. For this reason they cannot be sent to your personal email address for you to access them.
Kind regards
Dinah
Best regards,
's updateReviewer Update
08 Apr 2018, 12:37Pleas provide me with the company detail to lay civil charges against Multi Choice and detail of the people responsible for the ******** charges we would like to lay. You can refer to REFERENCE NUMBERS
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***
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***
***
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*** on mail we sent to *** to get all information.
's update08 Apr 2018, 12:37
Reviewer Update
Pleas provide me with the company detail to lay civil charges against Multi Choice and detail of the people responsible for the ******** charges we would like to lay. You can refer to REFERENCE NUMBERS
***
***
***
***
***
***
***
*** on mail we sent to *** to get all information.