KC
Kobus C

1 reviews | Active since Feb 2013

20 Mar 2018, 14:47

APPROVED FOR PRICE LOCK AND EXPLORA - 3 WEEKS STILL NOT DELIVERY

I app**** for DStV price lock with the DSTV Explora around the 26th of February 2018. Went through the process and received SMS that application been approved. 3 Weeks later still no delivery of Explorer. Phone call centre on the 16th and, spoke to one of the most *********** consultants I have dealt with yet at the call centre who informed me according to the system are all in order but they have a backlog. What a joke. Please do not market anything you cannot commit and supply. It’s a breach of the CPA. Please cancel the application and do not phone and sell something to me again

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Mar 2018, 15:09
Official

Dear Kobus

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team