aD
ayanda D

1 reviews | Active since Aug 2016

30 Aug 2016, 22:03

appoling

<p>I had a bad service where by i was mislead by an agent there instead of them helping they still disconect my service,i spend abt three airtime calling them but still no help shame im so dissapointend was promise a call back by mduduzi who never did call me back at all service still not connect hayi i give up dnt knw what to say they should retrain their agents they so clueless on the system give wrong information was not only mislead once bt 3 time god have mercy on them </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2016, 06:54
Official

Dear Miss AG Dyasi

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2016, 08:39
Official

Dear Miss AG Dyasi

As per our telephonic conversation we apologies for the inconvenience caused, and confirmed that your debit order collected for the amount of R487.12. We’ve activated your DStv Compact service as per confirmation, the re-connection fee was credited your amount payable for service from 31\8\2016 till 29\9\2016 is R331.93. Should you require any further assistance feel free to contact us on any of our correspondence mediums.

Regards

Nesta

Best regards,