Apply for R799 deal in Feb and now only they phone

So DSTV advertised a deal with the Explorer Decoder for R799. The only way you can apply for this deal is to send them a SMS and they will phone you back. So I do this in January.<br> <br> Today I get a call from them. Are you still interested in this deal? I say yes please, been waiting for a long time. So now they tell me there was a price increase on the deal in April, its now R849. So I asked them, the people that took the contract in January/February when I requested it, what do they pay and they confirmed R799 for two years.<br> <br> So my argument with them is I should still be eligible for the R799 deal because I wanted it before April before the price increases came. It is not my fault they only phone me now. I had no other choice but to wait for them, there is no other way to apply for it!<br> <br> Spoke to the call centre supervisor Hektor Ncele and he said sir but we phoned you in February and you didn't answer your phone. I then responded by asking did you phone me only once. He said only once. I asked him if they left a message. He said no. I asked him, then how am I suppose to know you phoned. He then responded I should phone the number back. A number I don't know? Pathetic!!!