CP
Christa P

1 reviews | Active since Jul 2017

20 Jul 2017, 14:07

App**** for Pricelock Bad service

<p>I app**** for a pricelock on the 10/07/2017 the consultant called me took down my details with debit oder information the next day I got an email asking for my supporting documents I sent the docs through 5 days later another request for my docs I sent it through again linking my documents to the case number they issued case number ********** yesterday 9 days later got the same email requesting documents so now I dont know what is going on the multichoice agents keep saying they cant help they can only escalate my query I call in they say no docs have been recieved I got another email with a different case number requesting my docs once again Im loosing hope in multichoice now i have a new case number buy no one can help me case number ********** </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jul 2017, 14:44
Official

Dear Christa

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team