JM
Johny M
1 reviews | Active since Jan 2010
19 Aug 2015, 08:08
Application unsuccessful
I have been a loyal client of Multi-choice for several years ,if my memory serves me well since 2010.I sms'd DPP for in August since there was a promotion of Dstv Explorer for R99.99 p/m and Bongani adviced me that they will have to run a credit check on my profile of which I agreed.I was confident that my application will be approved as he asked me how much was our monthly income i.e my spouse and I.Few minutes later I received sms stating that my application was declined.I mean for heavens sake can my application be declined for a mere R99.99 p/m instalment?
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Aug 2015, 13:22Hello Johnym,
We would like to apologise for the delayed response.
Your query has been forwarded to the relevant department for further assistance.
You can expect feedback directly from them.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We would like to apologise for the delayed response.
Your query has been forwarded to the relevant department for further assistance.
You can expect feedback directly from them.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply26 Aug 2015, 13:22
Official
Hello Johnym,
We would like to apologise for the delayed response.
Your query has been forwarded to the relevant department for further assistance.
You can expect feedback directly from them.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We would like to apologise for the delayed response.
Your query has been forwarded to the relevant department for further assistance.
You can expect feedback directly from them.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,