Application of the Explora deal !

During the first week of April 2015 I have contacted Multichoice at their contact no *** requesting to received the Explora deal which is around R800.00/ month. My application was submitted telephonically and I expected to receive the product in the next week or two, especially because I am an existing customer for almost 20 x years.<br> <br> By the end of April 2015 I have contacted Multichoice again and was told that I have to be patient as it can take up to 3 x weeks ????<br> <br> Since the beginning of May 2015 until yesterday, I have made 3 x more telephonic attempts to enquire about the status of my order with their last response on 20/05/15 being that my application was not fully submitted by someone at their offices but will received their urgent attention now.<br> <br> To date no one at Multichoice have made any attmept to contact me since my initial order until today !<br> <br> The service received from Multichoice is beyond poor ! and I am very disappointed with them