1 reviews | Active since Jan 2017
Application declined for Explora Price Lock plan
<p>Just to add on previous review in this regard. </p> <p> </p> <p>I want to know from DSTV.</p> <p>If at any stage during the last 6 years of being a loyal customer, if I have not made a payment on the DSTV account, what would they have done????</p> <p> </p> <p>They would have blocked my decoder......</p> <p>Now I ask if I don't pay this plan what are they going to do.....?????? </p> <p> </p> <p>Exactly the same as what they would have done when I was a cash payment customer......</p> <p> </p> <p>So do DSTV think I am an IDIOT that will not pay and it being on a debit order will not have money in my account and let the bank return the debit order and then let it cost me money..... SERIOUSLY</p> <p>Do they think I was born under a rock and that my mental capacity is that of a child or maybe a worm.</p> <p> </p> <p>DSTV is only chasing money and not service delivery to there customers. It is actually a shame as to see this and be the one that is being stepped upon..... </p> <p>But remember one thing, small rocks being thrown in a big pond also make waves and they travel just as far.</p> <p>It is shamefull that an international company that do business all over Africa are so disloyal to there customers who make them what they are in the global market </p> <p> </p> <p>Example is like Ford SA now. A small fault in there design of a vehicle and it costing them now millions upon millions and the loss of thousand of customers that was always loyal Ford drivers.</p> <p> </p> <p>So DSTV you must rather rethink your whole approach on this or rather take it off air because I can promise you I am not the only customer that this has happened to. I might be the first one that make such a fuss about the whole issue, but i am surely not going to be the last one.</p> <p>I trust that the departments that I have emailed and telephonically spoken to have taken this matter to the next higher level. </p> <p>If not I will continue to post my issues with the company here on this and other platforms until I am either satisfied with the outcome or someone has come back to me with a solution on how me the loyal customer for more then 6 years now and you the company is going to sort this out. </p> <p> </p> <p>Hope to hear from you soon, and if any person or persons of the public have received the same kind of bad experience with DSTV then please feel free to leave a comment and let's see this company get what it deserves.</p> <p> </p> <p>Remember DSTV, ONE BAD FRUIT IN THE PACKET HAVE THE TENDENCY TO INFECT THE REST IF THE GOOD FRUIT.</p> <p>Remember I am not an idiot as you might think I am. </p> <p> </p> <p>Call me you got my details on your system.</p> <p> </p> <p>Cronje van Loggerenberg. </p> <p> </p>
Good day Cronje Van Loggerenberg
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Cronje Van Loggerenberg
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
