AM
Akhona M

1 reviews | Active since Dec 2016

28 Dec 2016, 11:27

appaulling service from a Pirt Alfred service provider

<p>Three weeks ago i report to dstv multi choice Port Alfred that my dstv was not working. I spoke to a lady by the name of Trish. She promised to come back to me Wednesday the 21st of Dec. I have been calling several times and still they can not commit to when and what time they will come and sort it out. Its been 3 weeks now with my dstv not</p> <p>working. I did not expect such appaulling service from you.</p> <p> </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Dec 2016, 11:40
Official

Dear Akhona Mgandela

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Dec 2016, 13:31
Official

Good day Akhona

Providing customers with unsatisfactory service is not in line with our ethic. Please accept our sincerest apologies in this regard.

We have confirmed with the team that this query has been attended to and the installer has been assigned.

We'll contact you later for feedback.

Thank you

Girly