Appauling Disgusting Irritated

Account keeps getting disconnected yet paid in full, sent proof of payment 10 times, their helpdesk, whatsapp and complaints desk so useless. Account department not linking payment to our account, apparently there's a problem on their side with the system. Had to scan amd email proof of payment countless times told documents must be on PDF. Been calling and holding on for hours on end, merely told they will reimburse my expense for calling if i send itemized billing, how do i send itemised billing on prepaid? Matter not resolved regardless of calling and emailing for days. Account paid on 26 February 2020. Disconnected twice since this date. Services terminated once again this morning 10 March 2020. Utterly annoyed.