Appauling customer service

<p>I've been experiencing problems with my New HD decoder over this past weekend.I get picture freezing , Error codes 48, and 32. I called in this morning and a genleman assisted me with steps to follow once I got home since I was at work at the time. I got home and tried everything he told me to do but I still couldnt come right. I could not view chanel 163 Mzanzi Wethu but all other channels were fine. I called in again at 17h25 and was assisted by a lady , we were on the line up until 17h50 and the line went dead. She never bothered to call me back . The problem was eventually sorted after I tried on my own by following the steps she assisted me with before she hung up on me. Fivteen minutes later the picture froze and I now got error code E32. I tried resolving the error telephonically , on the dstv website and via sms option and still no luck.My airtime got wasted for nothing and I sent an email like I did a week ago and never received a response and I bet I will not get a response either to the email I sent this evening.DSTV doesnt care about their customers they are just interested in collecting their money at the end of the month and trying to sell more services like insurance at the expense of the customer's air time.</p>