CA
Clinton A
1 reviews | Active since Apr 2012
28 Jul 2015, 08:27
Appalling service- unprofessional and incompetant
Overcharged and cannot find references that were given to me.<br> Waiting over 3 months for a refund.<br> Cannot believe the *********** people working for DSTV. They are so lucky there is no real opposition. Just like ESKOM, TELKOM and other parastalsals.....PATHETIC!<br> SERVICE APPALLING....even the supervisor is too busy to take the call.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Jul 2015, 10:22Hello clintona,
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is because we do not have access to the DPP Explora 24 month contract information.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is because we do not have access to the DPP Explora 24 month contract information.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply30 Jul 2015, 10:22
Official
Hello clintona,
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is because we do not have access to the DPP Explora 24 month contract information.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns. The reason for our escalation is because we do not have access to the DPP Explora 24 month contract information.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta