1 reviews | Active since Jul 2023
Appalling service ****ming meπ‘π‘π‘π‘π‘π‘π‘π‘
Even 1 star is too much for you. I have paid for the DSTV internet for 2 months. Which never work. Lots of excuses of data cannot be allocated. SIM card faulty. Two simcards could not be connected. Meanwhile payments is made. Even went as far as saying must go to MTN to Rica it. I cancelled. Router collected 2 weeks back after I personally had to follow up for them to collect it coz I cancelled and it took them 3 weeks to collect. Now the courier called twice and they misplaced either the waybill or my router. Damn fools these people. Dstv is asking me to pay for a service today which was not given. 0MB!!!!. Then My account is 1500 of a router collected 2 weeks back which is not back with them. Your lack of accountability is appalling! But my money is very nice. This is daylight ****ming of an innocent woman. I paid already for an internet twice. I didn't used at all. Then now you want me to pay for a router which was collected 2 weeks backπ‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘you guys are ****mers. Your customer service terrible. Speak over 10 agents and team leaders and managers. No one is willing to take accountability.π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘you I m loosing it seriously.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
I don't owe you 1597. I owe you nothing. I paid the R244 and R35 already today for access. What is this R1597 for. Contract cancelled in May already. Router collected 2 weeks back. You still owe me for using 0MB May and June and pay for it both months. You are not ashamed ππππ
*Balance brought forward*: R1318.57
*DStv HD PVR Access Subscription*: R0.0
*Device Insurance Subscription*: R35.0
*DStv Access Subscription*: R244.0
*Total Amount*: R1597.57, *due by*: 2023/07/01
I don't owe you 1597. I owe you nothing. I paid the R244 and R35 already today for access. What is this R1597 for. Contract cancelled in May already. Router collected 2 weeks back. You still owe me for using 0MB May and June and pay for it both months. You are not ashamed ππππ
*Balance brought forward*: R1318.57
*DStv HD PVR Access Subscription*: R0.0
*Device Insurance Subscription*: R35.0
*DStv Access Subscription*: R244.0
*Total Amount*: R1597.57, *due by*: 2023/07/01
