Appalling service from DSTV multichoice

The worst service ever, I am appalled by the manner in which DSTV conducts its business. Ever since I got the explora on the price lock plan I have been dealing with one issue after another, their stuff are so ***********, one would really swear that they literally pick random people from the streets on each awakening day to work with no training on the products or systems. Given a choice I would cancel my contract and move to Netflix, I simply cannot believe how a company of this magnitude is so disorganized, you can literally call on the same matter and speak to 5 different people and they will all tell you a different story, which just confuses the customer and frustrates us even more. Multichoice should just shut down and leave the business to those that know how to run it, I'm sure there is a company that can do a way better job, I'm absolutely disgusted by this company.