Appalling service by Multichoice

<p>To cut a long story short: Multichoice were incapable of changing my old bank account details (STD bank) to my new bank account details (FNB) and to run the debit order from my new FNB account. This resulted in me being charged R480 from my old STD Bank account for unpaid debit orders. Multichoice kept debiting the old account which had no funds in. I have called and emailed Multichoice around 12 times to resolve the problem. I was then invoiced R423 from Multichoice for unpaid Box office debit orders. But Multichoice made the error of debiting the wrong account! I kept paying cash to keep the service. I am R903 out of pocket due to Multichoice. I have also been cut off 4 times even though every time Multichoice makes a mistake on my debit order I pay cash to keep the account up to date. I have missed so many programs, my PVR is affected as I am cut off and I also can't use Box Office as this is blocked due to unpaid debit orders. Over 5 months I have had to talk and email Multichoice non stop and I was still cut off on Sunday. I had to pay the R423 to be re-connected even though that's for unpaid debits order as Multichoice keep debiting my old account with no funds in. I just emailed the CEO, CFO and Head of customer services as I am tired of being angry, upset, frustrated and spending R1 100,00 a month for a service that causes me more stress than it is worth. FED UP OF ACCEPTING BAD SERVICE and fed up of paying R903 that I shouldn't have to. This time I'm not leaving it as I just expect this is customer service in SA and because it's even more hassle to resolve. This time I took an hour out of my day to complain.</p>