1 reviews | Active since May 2017

24 Feb 2018, 17:07

Appalling service and theft

From playing the most louzyest programs to theft of extra payments made, after being warned by my relative about paying extra finally dstv had to rip me off, consultants and supervisor are so ***********, I regret subscribing and intending to discontinue my contract with them.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Feb 2018, 07:48
Official

Dear Entin Tsholofelo Cekwane

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Feb 2018, 13:08
Official

Good day Entin

I tried to contact you today but could not reach you.

Upon checking on your DStv account, our records show that we received short payment for your DStv service. Having said the above, the account currently owes R53.00. Kindly ensure that an overdue balance is paid today and avoid the possible disconnection of service.

Please be informed that the monthly subscription for your DStv account is R365.00. This is a monthly subscription for the Compact package payable by 25th of every month.

You can get more information on our website www.dstv.com regarding our DStv packages, prices and Price Lock deals.

Feel free to contact us if you require any further assistance.

Kind regards

Dinah

Best regards,