Appalling service and incorrect billing

21 days later and my issue is still not sorted. I have made payment and you guys were not able to attach the payment. I have to call you guys almost every day and explain my story to every consultant. I have had enough of your pathetic service. Yho dealing with DStv is a nightmare. They don't even have complaints or resolutions departments. Managament is never available.. Your consultants keep us holding for 24 minutes and never able to assist with our issues.