CT
Celvin T
1 reviews | Active since Aug 2018
08 Jan 2022, 10:18
Appalling Service!
I am appalled by Multichoice's service.I have been calling for 4 days straight trying to get my dstv reconnected but my issue has not bee resolved even after i made payment.I have explained myself to 4 different consultants and all they do is promise issue will be resolved which if it doesnt.And noone has the decency to even call you to give you an update .Now i have to incur fuel costs to drive all the way to Randburg to their offices so i can get assistance for something that should be easily be sorted via the Call centre..I am truly disappointed
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Jan 2022, 11:03Hi Celvin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Jan 2022, 11:03
Official
Hi Celvin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
CT
Celvin T's updateReviewer Update
10 Jan 2022, 15:45And till now i have had no feedback or any follow up done..issue still the same ..like really guys
Customer number is ***
Customer number is ***
CT
Celvin T's update10 Jan 2022, 15:45
Reviewer Update
And till now i have had no feedback or any follow up done..issue still the same ..like really guys
Customer number is ***
Customer number is ***