Appalling customer service
<p>I have a query with dstv since 11th Dec 2016 and till today 3rd Jan nothing has been done. I have spoken to about 5 consultants and everytime I call back nothing is logged on the system. Money is due to be paid back to me and Multichoice is not taking responsiblity for their mistake and it seems they are not willing to pay what is due to me.</p> <p> </p> <p>Frustrated customer..............</p>
Dear Nthati
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Nthati
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Nthati Vilakazi
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and inconvenience you have experienced with our service
Your refund has been processed, you should get it later today or latest tomorrow.
Regards
Elna
Best regards,
Dear Nthati Vilakazi
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and inconvenience you have experienced with our service
Your refund has been processed, you should get it later today or latest tomorrow.
Regards
Elna
Best regards,
Thanks Elna
I trust that this will be processed as per your feedback.
Regards
Thanks Elna
I trust that this will be processed as per your feedback.
Regards