Appalling customer service

<p>I have called the customer service line multiple times reporting my problem. At every call ,I get diverted to the point my airtime is depleted. I ended up going to the multichoice in Randburg, the service was so appalling to the extent I asked for the supervisor or manager. I got referred to Faith ( ********** ) faith.riba@multi choice.co.za, she promised to get back to me before the end of the business day and got nothing. The following day after work I took the onus upon myself to call Faith within working hours and when I did I get through, I was given the round about by whomever answered her phone. The lady refused to give me her name instead she blatantly put me on hold. This is just appalling and an outright slap in the face to a loyal customer of multi choice. Give me someone I can talk to who is actually committed to helping me!</p>