APPALLING AND PATHETIC SERVICE FROM MULTICHOICE

I'm very disappointed and really shocked at the bad service I have received from DSTV/Multichoice.I app**** for the Pricelock with decoder currently being advertised and lady week Friday I received 3 decoders as agreed with consultant..1 Main and 2 extra views(R49 each).On Saturday I got someone accredited to install all the decoders..We struggled to get a all decoders activated..I called Multichoice from 11am till 9pm just to get assistance..I called and was told there is a department that deals with Pricelock queries and when I sent Pricelock department an SMS to assist they called back and told me they only do sales so normal call centre should assist..I kept on going between the two departments without any assistance..Finally I threw tantrums and Miraculously the main was activated.however the 2 extra views still were not activated but told I should wait for an hour..I waited for hours and called back at 9 only than one extra view was activated.So I just let it be.. On Wednesday all 3 decoders decided not to play instead I got error codes..I called from Wednesday till today Friday without any assistance instead I'm told they will fix it remotely..I even paid extra money thinking maybe it will help but No.my last call to Multichoice was Friday( today) requesting to cancel this contract as it's not working as agreed and consultant said she can't help to cancel my contract but she can escalate to her team leader and that call was at 15hrs..it's 8;39 pm and still I'm not assisted nor is my contract cancelled..I have spent almost R400 just calling Multichoice and I am being played for a fool..They will sending me SMS soon reminding me of payment for a non working Decoders.. I have lost all my patience with them and their appalling service. This is the worst service ever received and I wonder what will I paying for month end...Honestly disgusted with DSTV/MULTICHOICE