1 reviews | Active since May 2017
Appalled
<p>Im an annual premium DSTV susbcriber and I have settled my annual subscribtion in full in April yet </p> <p>DSTV has been debiting R936 from my bank account without authorisation and I have brought up this matter to them several times and the problem is not being sorted out, instead the debit order keeps on going off my bank account.</p> <p> </p> <p>I feel like im being de*****ed and Im tired of having to reserve the monthly debit orders since I dont owe them and my account is not in arrears. Im tired of hearing the same old tired excuses with no solutions...Im just appalled, annoyed and frankly quite frustrated</p>
Dear Mpho Moropa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Mpho Moropa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Mpho Moropa
Apologies for the delayed response and inconvenience caused.
Please allow us to investigate; we have referred your query to our finance team for further investigation.
As soon as we have feedback we will be in touch.
Regards
Elna
Best regards,
Dear Mpho Moropa
Apologies for the delayed response and inconvenience caused.
Please allow us to investigate; we have referred your query to our finance team for further investigation.
As soon as we have feedback we will be in touch.
Regards
Elna
Best regards,
Hi Elna
I still havent received any feedback with regard to my complaint, yet im still receiving SMS's from Multichoice saying I owe over 2K. I called yesterday to bring this matter to their attention and still the matters till has not been resolved.
Hi Elna
I still havent received any feedback with regard to my complaint, yet im still receiving SMS's from Multichoice saying I owe over 2K. I called yesterday to bring this matter to their attention and still the matters till has not been resolved.