LN
Linda N
1 reviews | Active since Jul 2011
17 Dec 2015, 10:57
----- APP DOES NOT WORK ------
YOUR DSTV NOW MOBILE APP DOES NOT WORK.<br> <br> YOU NEED TO TEST YOUR PRODUCTS ON ALL MOBILE PHONES.<br> <br> IT DOES NOT WORK ON THE IPHONE 6S PLUS.<br> <br> I TRY LOGIN AND IT DOES NOT EVEN LET ME ENTER ANY DETAILS.<br> <br> AND WHEN I TRY WATCH LIVE TV IT ASKS ME TO LOGIN AND THEN DOES NOT LET ME ENTER ANY DETAILS.<br> <br> I TRIED TO PHONE TO GET ASSISTANCE AND AFTER BEING ON THE CALL FOR 14 MINUTES AND THEN BEING PUT ON HOLD FOR ABOUT 4 MINUTES I WAS JUST CUT OFF SO I AM NOT EVEN BOTHERING TO PHONE IN AGAIN.<br> <br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Dec 2015, 12:32Hello Service007,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply17 Dec 2015, 12:32
Official
Hello Service007,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,