Anything to make money with DSTV

DStv does not care about their clients and agents are not helpful but rude. I have 2 decoders under my account, both were inactive for more than a year because I switched to smart tv. Unfortunately, my sister wanted to use one of my old decoders. She took the smart card to an agent in East London to activate that decoder and they did not tell her anything about 2 decoders in the same account but because it made business sense to them, they opened the other decoder which is paying more not the one she had with her. Contacting DStv online was worse, they said they can’t do anything as it was not communicated with them which decoder to open? Why choose to open the other when you have the other smart card in hand? How convenient for you to activate the one that is paying more than the other? The worst thing is contacting them was useless as Noluthando only said they can’t shift the funds even though the decoder activated by them is not in use but said I have to pay for the other decoder too meaning that R411 is down the toilet and they don’t care about that.