Another pathetic South African institution

In September 2022 I replaced my two DStv decoders (Extraview arrangement) with two Ultra decoders. What Absolute *******!!!! Within a week or two one failed and had to be replaced. The second one has now started acting up. Often when I switch on the TV it tells me that I do not have a subscription. After switching channels a few times I eventually see some of the channels. When I select CatchUp, I see a black screen with message that it is loading recommendations to my decoder. I often have to reboot to get rid of it. Every day it looses all my "Shows that you are watching". I have to search for the shows from scratch and when I find them I often have to download the shows. It also no longer remembers which I have watched.

Why doesn't Multichoice fire the idiots who designed the Ultra and who is responsible for the software.

I am watching more Netflix these days - not through the Ultra. It is not worth having an expensive subscription that annoys one every time you want to use it.

Oh, don't tell me that you will contact me, because you haven't done so last time a lodged a complaint.

Another pathetic South African institution