Another Frustrated Client!
<p>After recieving our Explora with the Price Lock promotion, our debit has been a mess! After deducting the correct amount eventually, they wanted to deduct R2700! this month? for what? their system is pathetic, you can not even understand their statements! And phone the call centre but nobody can assist you!</p> <p> </p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Sept 2016, 13:37Dear Elmarie de Witt
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s reply15 Sept 2016, 13:37
Official
Dear Elmarie de Witt
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Sept 2016, 14:14Good day Elmarie de Witt
Thank you for bring this matter to our attention.
We have escalated your concerns to our Price Lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply15 Sept 2016, 14:14
Official
Good day Elmarie de Witt
Thank you for bring this matter to our attention.
We have escalated your concerns to our Price Lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Regards
Rupert
Best regards,