ANOTHER BLACKOUT, BUT NOT ESKOM THIS TIME - DSTV

I might as well speak to the furthest galaxy, I think they would get in contact with me before DSTV Multichoice does. Last Thursday 17th NOV '22, I wrote a review about the conflicting information I was receiving, received a reply via Hello Peter, but that was it - all Flourish but no cigar - ALL I wanted was a decent price for the following, with a breakdown in costs - Premium package, (They are loosing "us" hand over fist!!) Xtraview for my 2nd Decoder, on the normal package _ NOT STREAMING, then my decoders become useless, as I like to use PVR for my series and recording other programmes, and then Disney+. I understood that there was a discount if taken for 24 months. I do not want total streaming as I have ADSL and not fibre, this does not appear to be understood by the CHAT bot or Agent via Chat, or agent via call centre. PLEASE - SOMEONE live - not a robot call me, My husband who is the main account holder cannot hear properly being 69, so asked me to sort, but that causes confusion and frustration too. REALLY - the service is so poor, I am not surprised that DSTV is loosing customers, come on DSTV - you are better than this, be the one company that is working to its best not pulling a blackout like I am having presently with a ignore me and I will go away - too many are doing that already!! Can you afford not to call me!! A discount of R110, plus Disney+ discounted to R70 for 24 months, with a once off fee of R180, if I cancel.