Anonymous

I app**** for the price lock option last Thursday or Friday.. I called Dstv yesterday the 12th of December to find out what's the status of the delivery of the decoder, nobody has any information, no waybill or parcel number, nothing.. in all honesty it can't take so long to deliver a decoder then send a technician to come install the thing.. I've been a Dstv customer before and I haven't experienced this.. this is totally pathetic. The call centre agents are not worried about service delivery or the customers happiness, they just there to collect a cheque at the end of each month..