1 reviews | Active since Mar 2012
Annual subscription farce
<p>Our DSTV account has been cut off again (it appears to be an annual occurrence due to Multichoice's general incompetence), because my annual payment of R7,689 (as annual subscribers, which we thought had been sorted out in 2012, 2013 and 2014), was merely taken as a credit on account. We are now fed up with the situation and would like Multichoice to reactivate the account as annual subscribers one last time before we cancel the subscription for good.</p>
Dear Mrs Muller,
Reference is made to our telephonic discussion.
Please do contact our call centre when you get home for technical assistance with your decoder.
We have sent a request to the relevant department to change the invoice date of the account.
Thank you for taking your time to contact us.
Should you require any further assistance, please don’t hesitate to contact us.
Kind regards
Dinah
Best regards,
Dear Mrs Muller,
Reference is made to our telephonic discussion.
Please do contact our call centre when you get home for technical assistance with your decoder.
We have sent a request to the relevant department to change the invoice date of the account.
Thank you for taking your time to contact us.
Should you require any further assistance, please don’t hesitate to contact us.
Kind regards
Dinah
Best regards,