HC
Heather C
1 reviews | Active since Dec 2013
19 Feb 2024, 11:57
Annual subscription
After writing to Hellopeter last week and stating issue with this company called Multichoice…..received email from Priscilla saying annual fees (paid 25 Jan 2024) had been allocated 16 Feb 2024. I received a phone call from DSTV this morning (19 Feb 2024) saying the monies had not been allocated as yet. 🤬🤬🤬🤬
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
19 Feb 2024, 12:04Hi Heather Cawood,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Feb 2024, 12:04
Official
Hi Heather Cawood,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
HC
Heather C's updateReviewer Update
20 Feb 2024, 14:08Dstv annual subscription allows a months free viewing if paid in advance. This was done and now they are renaming on the months feee viewing!!!!
I truly have NEVER come across a company SO badly run😡😡😡😡
I truly have NEVER come across a company SO badly run😡😡😡😡
HC
Heather C's update20 Feb 2024, 14:08
Reviewer Update
Dstv annual subscription allows a months free viewing if paid in advance. This was done and now they are renaming on the months feee viewing!!!!
I truly have NEVER come across a company SO badly run😡😡😡😡
I truly have NEVER come across a company SO badly run😡😡😡😡
DStv (MultiChoice)'s replyOfficial
25 Feb 2024, 11:51Hi Heather, I hope this email finds you well.
As per our last telephone discussion, please note the one-month free subscription has finally been added to your account to ensure your subscription is covered until the 21st of February 2025. Your balance may show 21st January 2025, but the R 995.00 credit available does ensure viewing is covered until the 21st Feb 2025.
Should you need more clarity on this, please contact us so we may further assist you.
Regards,
DStv: Hello Peter Team
As per our last telephone discussion, please note the one-month free subscription has finally been added to your account to ensure your subscription is covered until the 21st of February 2025. Your balance may show 21st January 2025, but the R 995.00 credit available does ensure viewing is covered until the 21st Feb 2025.
Should you need more clarity on this, please contact us so we may further assist you.
Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply25 Feb 2024, 11:51
Official
Hi Heather, I hope this email finds you well.
As per our last telephone discussion, please note the one-month free subscription has finally been added to your account to ensure your subscription is covered until the 21st of February 2025. Your balance may show 21st January 2025, but the R 995.00 credit available does ensure viewing is covered until the 21st Feb 2025.
Should you need more clarity on this, please contact us so we may further assist you.
Regards,
DStv: Hello Peter Team
As per our last telephone discussion, please note the one-month free subscription has finally been added to your account to ensure your subscription is covered until the 21st of February 2025. Your balance may show 21st January 2025, but the R 995.00 credit available does ensure viewing is covered until the 21st Feb 2025.
Should you need more clarity on this, please contact us so we may further assist you.
Regards,
DStv: Hello Peter Team
Best regards,