Annoyed Dstv customer

Hi I wish to complain about DSTV. I have paid a subscription of R955 on the 27th Feb 2020 to service to 27th March. My services has been disconnected every Monday morning sunce the 2nd of March. I called every week till this morning to reconnect my Services and i would get the story that my proof of payment reference no was not correct and payment could not be attached. Spent an hour every week and today 2 hours. The manager Sharnay Isaacs on the 16th march reconnected my Services and will escalate to the finance department to correct it. Services disconnected again this morning and spoke a team leader Calvin Govender who advised that i have an outstanding amount therefore the disconnection. For weeks i spoke to about 6 consultants that could not advise me about this. They ***********. Then spoke to a line manager Jordan Naidoo who advised that it is access fees of r95 each decoder for the recording functionalities and r95 for box office and R99 for showmax that i did not even activate. Really is this not suppose to be included in the full premium package. Sitting with a disconnected service but they wont reimburse me for my calls that i have made every time with *********** consultants that cannot give correct information but it is my problem. Dstv wants to give free channels coz of Corona to people that do not subscribe to dstv but i cannot access any news. Ridiculous and pathetic service. I was told the finance department will get back to me today which is a load of ****. I am sitting with 2 reference numbers for escalations which was never actioned. I am sitting with a 3rd reference number given by Jordan Naidoo. Annoyed as F!