Annoyed customer

i dont knw whts happening at multichoice whenever i watching the tv it will be switched off on the screen the block code will be written it has been suspended ,if its not that the time will be saying its 3 am whereas its 12 o clock midday ,im just sick and tired of phoning the call center saying the same thing ,im even thinking of parting ways with multichoice because of their ridiculous services i've been with them from the time we were paying 200 to datei just cant deal with them its more like loadshedding