Annoyed by the service

I have been back and forth with consultants trying to resolve the issue I have for over a month now.

Last month they disconnected my services and raised it but none worked. I, then signed up paid separately and it ended while waiting for the matter to be resolved. Yesterday when I saw that it was disconnected again I raised it until I experienced the issue where they do not recognize even my login credentials.

The agents are not helping and last month I was told the issue was escalated but still nothing.