LW
Lucinda W

1 reviews | Active since Oct 2010

07 Jun 2023, 17:21

Annoyed

On the 6th June 2023 I called to change the primary decor as the explorer wantsnt working. The agent then did what she had to after several calls to dstv still only one decoder was working.. I continuesly called 2 min it works then boom gone Today the 7th I've been on the call with since 16h37 where the agent told me I must get an installer why must i pay an installer if your agents went and removed my Xtraview she then transfered the call without saying anything the next agent help both decors was working for 5 min then boom E-16 I need this fixed today ive had it with Dstv 2days R150 airtime I can move over to Netflix for. R100. DECIDE WHAT U WANT

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jun 2023, 19:03
Official
Hi Lucinda, 
 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team