ZB
Zeyn B

1 reviews | Active since Dec 2010

19 Dec 2015, 16:02

Animal planet channel removed from compact package

I am very upset that Animal Planet has been removed from the compact package.That was one of the channels I looked forward to watching everyday.<br> I have never complained about Dstv repeat movies and other shows over and over again just because I enjoyed Animal Planet so much.<br> Is this a marketing strategy to get subscribers to pay more to upgrade to a higher package just so that we can watch Animal planet.This is totally WRONG!<br> <br> Surely i cannot be the only subscriber that is upset about the channel being removed

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2015, 08:09
Official
Hello zeyn,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team