#Angryanddisgusted

Every month I must call them about my connection to the internet with my own airtime, because they supposed to call clients back but they don't, for them to load internet on my router is a terrible ongoing nightmare which I'm tired of...I spoke to so many consultants from Thursday and I remember Thandeka that put me on hold for about 30 minutes and finished my airtime and didn't even call back,I'm paying for the internet and still not using it imagine, what happened to the TCF outcome of treating customers fairly hey? The service I've received is pathetic, the 1 time I had to take my router to the head office in Randburg and was told it would be delivered the next day however it was only delivered Tuesday evening from Saturday...I'm tired of wasting money and calling every single month because of the internet...