Angry PAYING Client

I called the dstv customer service centre for assistance with my reconnection they keep saying it's easier to pay online and when I do my connect will be disconnected and I have to spend extra money calling them and reconnecting what the **** I spoke to two ladies Zanele Mabiti and Nami Makgato none of these ladies bothered to call me back when my phone disconnected I'm so annoyed because I have kids at home that want to watch cartoons and after a long day of work the very last thing I need is *********** people that can't do a simple task the next person that's gonna ask me to use my data to email them my proof of payment is gonna make me shot my pants I swear what kind of silly joke is this really?