BTNN
Buyisiwe, Treasure, Nomcebo Ngwenya
1 reviews | Active since Aug 2023
14 May 2024, 18:24
ANGRY DEFEATED CLIENT
Nothing from DSTV till now. I even spoke about this issue at work only to find out that one of my colleagues had the same issue and got no assistance so they cancelled the subscription. I'm just defeated and will have to do the same but I want my reimbur*****t for the two months that I was paying for a service that I never received!!! BAD BAD BAD SERVICE I WOULDN'T RECOMMEND DSTV TO ANYONE!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 May 2024, 18:31Hi Buyisiwe, Treasure, Nomcebo Ngwenya,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 May 2024, 18:31
Official
Hi Buyisiwe, Treasure, Nomcebo Ngwenya,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
BTNN
Buyisiwe, Treasure, Nomcebo Ngwenya's updateReviewer Update
15 May 2024, 17:24I have been complaining about an increase in my premium and not having my data loaded for months now. DStv called today and couldn't answer why I was not informed on the price increase or why I have not been getting my data. The lady then promised that data would be loaded today I asked her what about the other month that it wasn't loaded for and she said data would be loaded for two months. Data was loaded but for only one month. What about the promise she made for two months data ? And she would avoid questions about the increase making assumptions instead. She promised to call me back at 4pm and she never did. Everyone should take note that DSTV is not what it used to and still ..I wouldn't recommend it to a single person. I have these call recordings and I will find a platform to use them
BTNN
Buyisiwe, Treasure, Nomcebo Ngwenya's update15 May 2024, 17:24
Reviewer Update
I have been complaining about an increase in my premium and not having my data loaded for months now. DStv called today and couldn't answer why I was not informed on the price increase or why I have not been getting my data. The lady then promised that data would be loaded today I asked her what about the other month that it wasn't loaded for and she said data would be loaded for two months. Data was loaded but for only one month. What about the promise she made for two months data ? And she would avoid questions about the increase making assumptions instead. She promised to call me back at 4pm and she never did. Everyone should take note that DSTV is not what it used to and still ..I wouldn't recommend it to a single person. I have these call recordings and I will find a platform to use them