TG
Taryn G

1 reviews | Active since Apr 2020

03 Apr 2020, 10:06

Angry Customer

I have paid my DSTV account on the 29 March 2020.My DSTV has been disconnected.I If you call the following numbers: *** (no answer)***(no answer)*** (the number you have dialed does not exist)*** (the phone only rings once then the call ends.

I have emailed through my proof of paymen***** is the 03 April 2020.Why was the payment never allocated.

The WhatsApp APP is even worse. This is not the first time this is happening.Last month it happend as well.I have had enough.I want my account sorted out.You guys really need to wake up and provide quality service to your clients.Seems like the only method to communicate with DSTV is through Hello Peter.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Apr 2020, 10:12
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
TG
Taryn G's update03 Apr 2020, 14:23
Reviewer Update
Four hours later and still nothing????
TG
Taryn G's update05 Apr 2020, 12:55
Reviewer Update
I have rep**** to the message,still no reply.This service is pathetic..