Angry customer ***

With regards to my dstv account we have been paying R1700 every month since they called me for a new decoder it was not paid last month on the 15 August and for this month it moved up R2353 to reconnect in Jan Feb it was off and in Match we had to pay R3900 to reconnect they still turn around and said we owed them for Febuary there is 3 insurance connected to the decoders which should just be one I called and they said it accumulated but it was paid every month the Netflix was canceled and they said it fell into areas I pay the account through my dstv so tell me who is wrong we should just be paying for the reconnection fees when I got a new decoder they said I will be paying R900 rand so there advertising was misleading