MR
Mogafeng R
1 reviews | Active since Mar 2018
02 Dec 2019, 19:15
Angry customer
Yesterday the 1 December i contacted Dstv branch in Pretoria regarding the high amount which i am billed for the month of November.
I was told that Pvr function were activated on the 23 October and i was given this Ref number DCP/52218 and i was told that i will receive a call from them the following day.....i have requested the details of the person who activated the PVR and i was told it does not show on their side ...i called them again today on this *** and i was made to hold for more than 1 hour until the line was dropped buy a lady called who was helping me Amanda.
I have never authorized anyone to activate my PVR function...Dstv multichoice to see to it that the pay my account
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 Dec 2019, 08:29 Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Dec 2019, 08:29
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
03 Dec 2019, 08:31Dear Mogafeng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply03 Dec 2019, 08:31
Official
Dear Mogafeng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
MR
Mogafeng R's updateReviewer Update
23 Dec 2019, 15:46I do not understand when you say activated at no cost because i paid for those service .
I did not give anyone authority to activate my PVR function therefore i need refund for the extra rands that i paid.
What Dstv did its a ***** ...anything that has to be done on my dstv account has to be first authorised by me...stop enriching your company **********ly.
I need extra money paid back.
I did not give anyone authority to activate my PVR function therefore i need refund for the extra rands that i paid.
What Dstv did its a ***** ...anything that has to be done on my dstv account has to be first authorised by me...stop enriching your company **********ly.
I need extra money paid back.
MR
Mogafeng R's update23 Dec 2019, 15:46
Reviewer Update
I do not understand when you say activated at no cost because i paid for those service .
I did not give anyone authority to activate my PVR function therefore i need refund for the extra rands that i paid.
What Dstv did its a ***** ...anything that has to be done on my dstv account has to be first authorised by me...stop enriching your company **********ly.
I need extra money paid back.
I did not give anyone authority to activate my PVR function therefore i need refund for the extra rands that i paid.
What Dstv did its a ***** ...anything that has to be done on my dstv account has to be first authorised by me...stop enriching your company **********ly.
I need extra money paid back.