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Lesego R
1 reviews | Active since Oct 2022
14 Oct 2022, 10:01
Angry customer😡😡
I have a dstv account and I was debited R698 from my account in when my subscription is 530 monthly. I reversed the debit order. I contacted multichoice and I was told that I have subscribed to things I don't know. And they even said I have an extra decoder which I don't have. I am now told that I owe R2000 now and I don't even know how it got to that amount. I have contacted multi choice to cancel the subscriptions which they told me about but they're not willing to assist me. It's been four months now, they also said I have added dstv indie which I don't even have. I am so disappointed in multichoice and I think there is some ********** activities with my account.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Oct 2022, 10:04Hi Lesego ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Oct 2022, 10:04
Official
Hi Lesego ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Lesego R's updateReviewer Update
17 Oct 2022, 09:14The guy named Thabo called around 11pm while I was sleeping and the call was disconnected due to the network. Why can't multichoice call me earlier. I am still unhappy and need explanations
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Lesego R's update17 Oct 2022, 09:14
Reviewer Update
The guy named Thabo called around 11pm while I was sleeping and the call was disconnected due to the network. Why can't multichoice call me earlier. I am still unhappy and need explanations