angry customer

I very much disappointed in the way multichoice handle it's own customers. Is like they are ready to milk every little cent out of us. I reactivated my account on the 27th of last month and the agent that was helping me had a bit of a struggle in reactivating my services. She wanted to check her supervisor to help her and I informed her I've been on this call for too long and running out of airtime. The call might cut off, of which it did later on. She said she will go forward with the reactivation. Minutes later they are reactivated. I left the province the morning after and i come back today I'm told my service are switched off for owing R11.00 and I must pay R50 reconnection fee, for what? Owing R11? A simple call or sms(since my call was cut off) from multichoice would have helped but no, they will not lift an arm to help their customers. <br> Ohhh no!no!no! They will loose out on a reconnection fee. Shame on you multichoice. Maybe we need to put a billboard like the one in Sandton of Cell C. And what gets to me your supervisors are some God's no one can talk to.