Angry Client, Angry Agent

I added xtra movies and loved it, due to unemployed and still want to have entertainment on the house and saw a less expensive way to add Disney+ and cancel movies. That was done on the 8 June days went by couldn’t find Disney+ number on my decoder, then I tried to google and find a number ...nothing. Then I got more information on the internet that I have to download separate app called Disney plus and stream using it, which I can’t afford it no data. I tried canceling the subscription on my Whatsapp it didn’t allow, tried calling will go here and there until my airtime is depleted. Now I last spoke to Alisa and wow what an unprofessional way to handle an angry client. I wished to cancel the Disney plus and pay my normal monthly rate which is R220 I don’t have money for R364.