Angry and ****** Customer

I app**** and got the Compact price lock deal. According to the deal and contract I am to pay R549 pm. I got this deal month end of June. Month end of July when they debited the money they debuted +-R973 instead of the initially agreed amount. I called to enquirer and they said the extra money was for my showmax subscription plus the prorata. Which they didn’t really clarify but they mentioned it was a once off fee, when I asked why I was not told about this when I was applying they agent said it’s the mistake of whichever agent that was assisting me. Month end of August they debut about R1080 rands I enquirer and was advised to reverse the transaction and only pay the amount I had to pay which I did. This month they debited R1080 again. When I called them they explain a lot of stories about how I have two account and stuff. They even go as far as requesting my bank statements to verify the debit orders that am telling them about, yet he confirms that he sees the debit order on the system In short can they refund me the difference when you remove the deal amount plus the bank fees I used to reverse the transaction plus for the fanatical strain they put me through with this whole thing! I missed a debit order because they took money they weren’t supposed to take.