SM
Snowy M
1 reviews | Active since Jun 2019
28 Oct 2024, 17:49
Angry and disappointed
Angry and upset I am very disappointed in the way Multichoice is handling my account. From April to June, I have been paying R498, August R525, and September and October R638. Can they explain what discrepancies they are making in my account? I have never changed the package; I have been on one since. Multichoice is reaping pensioners, especially when they debit.
I still haven't received a response or call from Multichoice, which makes me angrier. It's disappointing that such a big company is not able to handle its customers fairly.
I need answers please.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
28 Oct 2024, 18:01 Hi Snowy,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Oct 2024, 18:01
Official
Hi Snowy,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team