Angry

I'm an absolutely disgraced by dstv multi choice I have a good mind of forming a survery and reporting your agents to the OBUDSMAN and the FCA firstly I asked youril to contact me youril try once and nver bother until numerous emails are sent I asked to be contacted at a certain time no1 bothers but what has shocked me was today from 21:00 until 10:00 I want every call sent to me I contacted dstv the 1st time the agent dropped the line I had to fill 50.00 airtime to contact you after waiting for an agent and following on the voice prompts until the agent hung up and said sevice error I called again after speaking to andile then spoke to sum1 else she said let me explain and then dropped then I called again spoke to anette I told her to call me back on the recording she was of no help nver called me back nver tried to assist with locating an email dat Derby sent to me to have the 50:00 waived previous complaint then called the last agent was absolutely rude rude she started screaming at me speaking over me shouting and then she put me thru a dept wher I could hear music only is this the service we receive from dstv? I want to know I pay 400 every month on the 6th I'm only reconnecting my service on the 17 and you want me to pay 390 and yet I was promised the 50.00 would be waived I want every call listened to and sent to me I want a compensation for all da calls dat was dropped I want my reconnection fee waived as promised and I want an apology from all these agents although I paid the amount I was left hopeless so many calls made I want it refuned