1 reviews | Active since Apr 2014
Angry
There customer service is rediculours and poor I called thier call center on the 05/11/20 used my own airtime as there was an amount outstanding on my account I asked the lady who helped if I needed to pay she said no it will go off with my debit order I asked her to change my cell phone number as they are sending massages to my daughter's number she told me my cellphone is a primary number on the account. Today I received a call from my daughter telling me our service has been stopped how if they said I should pay month end, whose paying for the reconnection n this is not the first time this is happening, I called again talked to Rodney who told me magager will call me even now I am waiting.
Can this Company change the manner of which they treat their customers n train their stuff properly course we using since we have kids other than thy who wants to pay for watching the same thing over n over again... Mxm
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
