AND STILL THEY HAVE DONE NOTHING! USELESS SERVICE!

The beginning of January 2015 I notified Multichoice that I would be moving and requested my account / debit order be cancelled.<br> <br> I received confirmation from them with a reference number (***) that my debit order has been cancelled effective 28 February 2015.<br> <br> I then notified Multichoice that I had sold my decoder and supp**** both my and the buyers details for their records.<br> <br> My account was debited by Multichoice.<br> <br> Myself and the new owner once again contacted Multichoice with all the relevant documentation (change of ownership document, Certified copies of both ID Documents etc) the 16th March 2015.<br> <br> My account is STILL being debited on a monthly basis.<br> <br> This is totally unacceptable.<br> <br> To add to this. Rupert responded to my previous report that I posted last month stating how sorry they were and that the issue will be resolved.<br> Well... GUESS WHAT? I have yet another deduction off my bank account for a decoder that no longer belongs to me.<br> Well done Multichoice for ONCE AGAIN not correcting what you have messed up! Please let me see the documentation where I say you may debit MY account?<br> <br> I am Totally shocked at the LACK of service!!