mvdw
mark van der watt
1 reviews | Active since May 2020
19 Aug 2024, 09:32
*********** and greed
what a horrible company,*********** staff that resolves nothing,wanted to pay on the 1st August found their website for online self help page all messed up,thought I will wait for the next day to see if its sorted out,then I get disconnected and have to pay a cancellation fee for what,I did not cancel anything.Its because of this greed and incompetence that dstv is losing subscribers and finds themself in the red
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Aug 2024, 09:35Hi Mark,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Aug 2024, 09:35
Official
Hi Mark,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
mvdw
mark van der watt's updateReviewer Update
22 Aug 2024, 11:18Multichoice must be in dire straits because they have started *********** their customers with various charges ie cancellation ,reconnection and other fees,I am still waiting on my refund for cancellation and reconnection fees which I don't expect to be refunded,they are now paying the price for years of mistreating their customers and arrogance
mvdw
mark van der watt's update22 Aug 2024, 11:18
Reviewer Update
Multichoice must be in dire straits because they have started *********** their customers with various charges ie cancellation ,reconnection and other fees,I am still waiting on my refund for cancellation and reconnection fees which I don't expect to be refunded,they are now paying the price for years of mistreating their customers and arrogance